Conversational AI agents for your service lines.

callmesh answers your service lines at any hour and finishes the work while the caller is still on the line.
Request a demo
See the product
Service desk agent
A real call, recorded end to end
Hear a recorded call
Case status and a new case, with a switch to Hindi
0:00
/
1:40
On the call

What the agent does on a call.

Verifies the caller
Confirms who is calling against your records before it says or changes anything.
Does the work in your systems
Reads and updates records through your own APIs while the caller waits. Anything irreversible can require a confirmation first.
Follows the caller’s language
If the caller switches language, the agent switches too, with no menu and no transfer.
Hands off with context
You decide which moments need a person. They take the call with the caller verified and the case written up.
Use cases

Start with one call reason.

Each of these is a call your team already takes. You can put the agent on a single reason, a single queue or after-hours only, and add the next when you are ready.
Service desk
Tells callers where their case stands, raises new cases and sends the confirmation.
1:40
IT helpdesk
Password resets, account unlocks and access requests, logged against the ticket.
Travel disruption
Takes the surge when a flight is cancelled: rebooking questions, claims and lost baggage.
Patient scheduling
Books, moves and confirms appointments, and passes anything clinical to your team.
Payment reminders
Calls out, states the amount due and answers questions about it.
Console

Your supervisors run it in plain language.

No code and no release queue.
1 · Describe
Write the rule the way you’d brief a new joiner
What the agent handles, and what it never decides alone.
As a supervisor writes it
Read case status and raise new cases. Anything about billing goes to a person.
2 · Review
Nothing reaches a caller until it is published
Changes stay in a draft you can test in the browser first. If a published change turns out wrong, any earlier version can be put back live from the version list.
3 · Watch
Every call leaves a transcript
Supervisors read what was said and what was done, listen back where recording is switched on, and adjust the rules the same afternoon.
Security

Ready for your security review.

Read the security overview
Encrypted in transit and at rest
Calls, recordings, transcripts and captured details
Data stays in the region you choose
Your workspace runs where you tell us
Invite-only access
Nobody joins a workspace without an invitation
Four roles
Owner, admin, supervisor, viewer
Optional MFA
Required for the whole workspace when you switch it on

A pilot first, then usage.

A pilot runs for a fixed term agreed up front. After it, you pay for what the agent handles. There is no published rate card; we size it with you.
See pricing

Other questions.

See it on your own call flow.

Tell us the call you want handled, and we set the demo up around it.
Request a demo
Conversational agents your supervisors build and run.
Product
Product overviewUse casesPricing
Trust
Security overviewPrivacyTermsData processing
Talk to us
Request a demoBring your own call scriptdemo@callmesh.dev
© 2026 callmesh